Senior Tool Crib Installer

Blackhawk Industrial • Jacksonville, FL

290d • $16 - $25

About The Position

Senior Tool Crib Installer installs barcoded product storage systems and the initial products order, training the Customer to scan and submit their replenishment orders for these products at the Customer's location. This position is considered safety sensitive and is subject to drug testing, including cannabis. The position is located onsite in Jacksonville, Florida.

Requirements

• Knowledge of and proficient use of ERP system.
• Knowledge of industry standard product storage systems including their assembly and functionality.
• High product category familiarity with industrial fasteners and fittings, and hydraulic hoses and fittings.
• Subject matter expert on daily customer managed inventory processes.
• Ability to manage multiple tasks, shift gears to respond to urgent scenarios and meet deadlines and goals.
• Exhibit the BHID Core Values to work well with others, contribute to the team and to work with customers, suppliers and other BHID personnel.
• Proficient in and comfortable with basic computer operation and have an ability to learn new software programs as a user.
• Comfortable with and adept at managing frequent and regular travel including booking flights, lodgings, rental cars, etc.
• Excellent written and verbal communications skills including in-person, on a phone call, via email or instant messaging/text messaging.
• Excellent critical thinking skills to analyze and solve problems autonomously.

Nice To Haves

• 1 to 2 years of experience in related fields preferred.
• Experience in customer service preferred.

Responsibilities

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors.
• Responsible for promoting culture of safety.
• Subject matter expert on barcode scanners, mobile order processing apps and the process of using them to create replenishment orders that are uploaded to BHID.com.
• Organization of existing Customer inventory into newly installed product storage systems.
• Advance communication and research with Customer at location of future installation to coordinate needed storage equipment and initial products to be sold to the Customer as a part of the installation as well as to schedule installation appointment.
• Training of Customer at location of installation to use barcode scanners, mobile order processing apps and BHID.com to submit their replenishment orders.
• Crawling existing Customer stockroom(s) or tool crib(s) to find, organize and label with BlackHawk barcodes to facilitate future replenishment ordering by the Customer at the location.
• Working with group of fellow Senior Tool Crib Installers to schedule and manage installations to be completed.
• Follow-up with Customer after installation.
• Receive and manage future communications from Customer after installation including assisting with technical issues, product questions or other service related support.

Benefits

• Health Insurance BCBS of OK HDHP
• HSA with Employer match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA (Full FSA, Limited FSA, and Dependent FSA)
• Company paid Long Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D
• Supplemental life and AD&D/Dependent life
• Ancillary Critical Illness Insurance (Wellness Rider Included)
• Ancillary Accident Insurance (Wellness Rider Included)
• Ancillary Hospital Indemnity
• Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
• Paid Time Off
• Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness challenge with a chance to win money or prizes
• Tuition Reimbursement - after 1 year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED