Senior Product Manager - Payments Platform

Cleo is seeking a Senior Product Manager to lead a team of engineers and product designers in improving and ensuring the reliable, secure, and smooth operation of Cleo's existing payments services. The ideal candidate will have 3+ years of experience working in product, payments domain expertise, and the ability to conduct quantitative investigations using SQL or similar tools. The job overview describes Cleo's mission to fight for the world's financial health and build a beloved AI that empowers people to make better financial decisions.

• Lead a cross-functional team to improve upon and ensure the reliable, secure, and smooth operation of Cleo's existing payments services.
• Perform industry and technical research to identify opportunities for improvement and contribute to the technical strategy of our payments systems.
• Develop and implement new payment methods, working with Analytics, Engineering and Data Science leads.
• Collaborate with internal teams and external partners to improve accounting, reconciliation, and reporting.
• Develop a compelling strategy and roadmap for the Payments team that aligns with Cleo's overarching mission.
• Work closely with Engineering, Analysts and Data Science teams to monitor and measure the user impact and technical performance of our work.
• Foster relationships with third-party partners to maximize services and benefits and help resolve integration issues and service outages.
• Write clear and compelling product briefs and specifications.
• Lead the planning, scoping, and prioritization of the backlog and organize the team's workload.
• Optimize and document team processes, ceremonies, and systems.

• 3+ years of experience working in product
• Payments domain expertise, such as familiarity with some of the following: payments APIs, credit card and billing systems, ACH, transaction processing pipelines, security, and compliance.
• Ability to conduct quantitative investigations using SQL or similar tools.
• Experience driving priorities and collaboration cross-functionally.
• Strong communication skills and ability to work collaboratively with your product squad and involve them in strategy and decision-making.