About The Position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Senior Manager, Procurement will play a critical role in supporting Macy's strategic priorities by enhancing procurement processes, driving cost efficiencies, and fostering supplier relationships. This position will focus on core procurement category manager roles and responsibilities, including supplier and sourcing strategy, business partnering, and supplier relationship management. The role involves collaborating closely with cross-functional teams to ensure alignment with Macy's goals of delivering 'A Bold New Chapter' and driving results. In addition, the Senior Manager, Procurement will work closely with the business to build strategic partnerships with suppliers, Carriers, 3PL's, and internal stakeholders. This includes identifying and developing key supplier relationships, implementing performance metrics, and driving continuous improvement initiatives to ensure that Macy's remains at the forefront of industry trends and best practices. Leading the Request for Proposal (RFP) process and conducting thorough analyses; and ensuring the integrity of rates across all transportation modes. The Senior Manager, Procurement will be responsible for all commercial agreements, sourcing and supplier relationship management for Macy's Transportation and Parcel spend in collaboration with the Supply Chain Organization.

Requirements

  • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
  • 5 years of experience in operational procurement environment or 5 years procurement consulting plus 2 years operational procurement.
  • Previous experience in managing parcel and/or logistics-related categories.
  • Proficient in crafting and executing strategic sourcing initiatives, with a focus on parcel and logistics categories.
  • Extensive expertise in parcel services (UPS/FedEx), Full Truckload (FTL), Less Than Truckload (LTL), Intermodal (IMD), White Glove/Home Delivery, and Ocean transportation.
  • Adept at building and managing supplier relationships to ensure quality, reliability, and cost-effectiveness.
  • Proficient in analyzing procurement data to identify trends, opportunities, and areas for improvement.
  • Expertise in route cause analysis and Lean/Six Sigma methodologies.
  • Skilled in developing and managing KPIs and SLAs to ensure supplier services meet performance expectations.
  • Strong ability to communicate procurement strategies and insights effectively to senior leadership.

Nice To Haves

  • Strong change management skills.
  • Ability to develop insightful, value-added and actionable analyses.

Responsibilities

  • Develop and execute strategic sourcing initiatives focused on Transportation, Small Parcel, 3PL, and Distribution categories to optimize procurement processes and drive cost savings.
  • Collaborate with internal stakeholders—including Technology, Finance, Supply Chain, and Digital—to ensure alignment with Macy's strategic priorities and workforce extension goals.
  • Build and maintain strong relationships with supplier partners, solution providers, and industry thought leaders to ensure high-quality, reliable, and cost-effective parcel and marketplace supply chain solutions.
  • Analyze procurement data to identify trends, uncover opportunities, and highlight areas for improvement.
  • Provide actionable insights to support strategic decision-making.
  • Continuously assess and enhance procurement processes to improve efficiency, effectiveness, and business value.
  • Support business partners in resolving parcel and supply chain challenges by developing and implementing mitigation plans.
  • Establish and manage key performance indicators (KPIs) and service level agreements (SLAs) to ensure supplier performance aligns with Macy's standards and expectations.
  • Prepare and deliver reports that summarize procurement performance, highlighting key metrics, outcomes, and accomplishments across parcel and supply chain categories.
  • Foster a culture of acceptance, respect, and authentic connection with colleagues, customers, and communities.
  • Develop innovative, customer-centric delivery strategies and solutions to enhance the end-to-end shopping experience.
  • Define a phased approach to advancing Macy's delivery agility and capabilities in response to evolving customer expectations.
  • Proactively challenge the status quo and identify opportunities to transform current supply chain solutions and processes.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
  • Tuition reimbursement.
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