Senior Engineer Consultant Software Developer

Verizon Communications-posted about 1 year ago
$113,000 - $210,000/Yr
Full-time • Senior
Remote • Basking Ridge, NJ
Telecommunications
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The Senior Engineer Consultant Software Developer at Verizon is responsible for developing and maintaining a new experience platform for Call Center and Store applications. This role involves creating seamless user interfaces, integrating advanced Conversational AI technologies, and collaborating with cross-functional teams to deliver significant business value. The position emphasizes software development using modern technologies and methodologies, including microservices, Agile practices, and DevOps implementations.

  • Developing and coding next-generation microservices using Spring Boot and React UI
  • Driving software development and programming in Java and J2EE, utilizing Agile methodologies
  • Building and maintaining unified sales and service applications within the Northstar Architecture (NSA) tech stack
  • Providing technical solutions and business expertise on complex projects across multiple channels
  • Collaborating with business partners to design and implement partner programs for store channels
  • Leading and delivering programs in a product-based Agile structure
  • Maintaining functional/technical requirements, analyzing system architectures, and ensuring optimal device-system interactions
  • Managing vendor relationships to drive quality, reliability, and timely delivery
  • Leading emerging technology initiatives, facilitating decision-making and driving integration with vendor products
  • Driving DevOps implementations from ideation to delivery
  • Partnering with Global Delivery teams to create and optimize cross-channel experiences
  • Delivering results within budget, time, quality, and strategic KPIs
  • Documenting and complying with software quality, data security, and compliance processes
  • Analyzing market trends, identifying growth opportunities, and developing strategies to support business goals
  • Recommending and implementing customer experience process improvements
  • Resolving customer complaints in a timely and effective manner
  • Four or more years of relevant experience required, demonstrated through work and/or military experience
  • Experience in Software Development
  • Experience in Java, J2EE, and React UI
  • Experience implementing AI solutions for call centers or distribution channels
  • Bachelor's degree in Computer Science or a related field
  • Experience in Spring Boot
  • Software development experience, including Agile project management
  • Experience with AWS, Oracle, Cassandra/NoSQL databases
  • Experience in eCommerce and catalog management software
  • Proven ability to manage multiple projects simultaneously
  • Experience delivering large, complex software programs
  • Solid understanding of technology selection, architecture, and full-stack implementation
  • Experience in Design Thinking and Engineering Transformation (DevOps, Microservices, AI)
  • Strong leadership and organizational skills, with the ability to motivate large teams
  • Excellent interpersonal, presentation, and written communication skills
  • Knowledge of VGS Tech systems and functions
  • Strong analytical and problem-solving skills
  • Results-oriented with a strong customer focus
  • Ability to thrive in a fast-paced, ambiguous environment
  • Health and wellness benefits
  • Short term incentives
  • 401(k) Savings Plan
  • Stock incentive programs
  • Paid time off
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Other incentives
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