Senior Director, Agent Enablement and Engagement
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About The Position
The Senior Director of Agent Enablement and Engagement is responsible for designing, leading, and optimizing the strategies, programs and experiences that empower agents to successfully grow their businesses and maximize their impact. This role serves as the champion for the agent journey – from recruitment through leadership development – ensuring agents are equipped, motivated, and connected to the company’s mission and goals. Through a combination of strategic leadership, cross functional collaboration, data-driven insights, and field partnership, the senior Director will drive greater agent activation, retention, and lifetime value. This role is critical to strengthening the agent experience, improving field productivity, and advancing the company’s competitive position in the market. This role is not just about setting strategies. It’s about leading a team to drive hands-on execution, field collaboration, and delivering programs that move the needle on agent productivity and retention.
