Senior Customer Account Specialist (Minneapolis)

Nestlé • Minneapolis, MN

425d • $85,000 - $95,000

About The Position

The Senior Customer Account Specialist at Nestlé is responsible for managing key indirect groups supporting the Neighborhood Grocers account team. This role involves driving category growth, achieving sales targets, and developing business plans for various retailers. The position requires collaboration with internal teams and effective communication with customers to enhance category performance and ensure successful execution of business strategies.

Requirements

• University Degree (BA/BS) or equivalent experience and minimum 5 years of related work experience
• 1+ years of experience in a previous Account Management role
• Proficiency in Excel and PowerPoint
• Experience with Syndicated data such as Circana & Nielsen
• Strong presentation skills
• Experience in leading/owning projects on previous teams
• Successfully delivered on KPI objectives in previous roles
• Good working knowledge of channel of trade customer base in Grocery, Mass and New Business
• Demonstrates a thorough understanding of the sales fundamentals
• Strong communication skills, both oral and written
• Strong judgement in decision making and good problem solving skills
• Strategic thinking and customer service orientation
• Takes initiative to execute with minimal supervision
• Challenges current processes and generates innovative suggestions
• Takes immediate action to resolve issues and communicates with stakeholders
• Persistent effort to accomplish goals and maintain productivity
• Proactively identifies opportunities beyond expected in own role

Responsibilities

• Drive category growth and achieve annual sales and commercial spend targets
• Develop category driving business plans such as new item presentations, 4P focused initiatives, and other customer presentations
• Support in Business Planning tools through proper distribution tracking, promotion administration, forecasting, and deduction management
• Utilize key tools from the Enable Hub Team to support 4P objectives
• Identify insights and specific opportunities based on analysis of category reports and provide recommendations
• Partner with the Enable Hub team to transform 4Ps analytics and insights into action
• Collaborate with CAMs and Sales Finance Manager on financial reconciliation on a monthly basis
• Communicate customer/category and forecast information in a timely and effective manner
• Develop/customize category plan based selling stories for customer presentations
• Participate in the development of Customer Category Business Plan(s) and drive execution with customer personnel
• Improve selling capabilities and add customer value through improved analytics and insights
• Ensure timely and professional participation in career development programs
• Drive personal development through the adoption of capability tools
• Act as Peer Coach and provide training to analysts
• Ensure effective communication with Commercial Development, Retail Marketing and Supply Chain partners

Benefits

• 401k with company match
• Healthcare coverage
• Performance-based incentives
• Broad range of other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree