About The Position

The Senior Analyst, Business Operations Reporting at NRG plays a crucial role in leveraging data from multiple systems to inform and support strategic business decisions. This position involves collaboration with key departments such as Sales, Marketing, Customer Care, and Billing to deliver impactful insights through sophisticated reports and interactive dashboards. The ideal candidate will excel in managing multiple priorities, solving complex problems, and demonstrating exceptional attention to detail and time management skills in a fast-paced environment.

Requirements

  • Bachelor's degree from an accredited institution.
  • Proven proficiency in SQL for querying and analyzing complex datasets.
  • Strong collaboration skills with the ability to work independently with minimal supervision.

Nice To Haves

  • A Master's degree from an accredited institution in Data Science, Mathematics, or a related field is preferred.
  • Advanced proficiency in Power BI, including data modeling, DAX, and Power Query.
  • Significant experience in dashboard design.
  • Expertise in ETL processes.
  • 3+ years of experience in a data analysis role.

Responsibilities

  • Lead collaborations with diverse business units to understand data needs and provide actionable insights that drive strategic decisions.
  • Expertly utilize SQL to query and extract data for both scheduled and ad-hoc reports, ensuring timely delivery of insights.
  • Identify and resolve data discrepancies by coordinating with relevant teams to ensure consistency and alignment.
  • Conduct regular audits to ensure the accuracy, reliability, and currency of reports.
  • Mentor and support team members on ongoing projects, ensuring smooth execution and adherence to deadlines.
  • Address ad-hoc requests with precision, delivering timely, tailored data solutions.
  • Assume additional responsibilities as needed to support business objectives.
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