Security Site Supervisor Access Control $18.25- Selma CA

St. Moritz Security Service • Selma, CA

375d • $18

About The Position

The Site Supervisor serves as SMSSI's job-site 'key point of contact' for Client and all Site-Assigned Security Professionals. The Site Supervisor is charged with ensuring staff supervision, and the day-to-day delivery of superior customer service. The Site Supervisor works closely with the SMSSI Area Director to ensure maximum efficiency at all levels.

Requirements

• Bachelor's Degree or Associate's Degree preferred.
• Three (3) years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Computer Literacy (proficiency as applicable to the job).
• Effective communication skills, both verbal and written.

Nice To Haves

• Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
• Experience in scheduling, operations, or other functions of the security industry a plus.

Responsibilities

• Ensure contract compliance, staff supervision, and day-to-day delivery of superior customer service.
• Assist SMSSI Regional Management in execution of client contract; provide support during client start-up; support security planning, security assessments, security surveys, and day-to-day program management.
• Evaluate service quality and initiate applicable and approved corrective action plan within a timely manner.
• Oversee and coordinate with SMSSI management to ensure effective employee recruitment, selection, hiring, orientation, training, development, and retention of high caliber staff.
• Ensure that each staff member is treated with dignity and respect; plan, assign, and direct work; coach and mentor employees, and conduct employee disciplinary actions as deemed appropriate.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures; and ensure that subordinate staff understand and comply with applicable laws, rules, regulations, policies, and procedures.
• Prepare and coordinate staffing schedules in collaboration with line management as necessary; ensure that scheduling is handled effectively to meet client requirements while controlling labor costs.
• Audit time records and ensure accurate recordkeeping in the Time & Attendance System.
• Review security officer reports to verify post orders and client directives have been satisfactorily followed.
• Conduct scheduled and unscheduled site visits to monitor the efficacy of the overall security services program.
• Ensure the Post Order Manual, New-Hire Training, and On-Going Training and Development Programs are current and effective.
• Manage and maintain assigned equipment and supplies.
• Review daily activity reports/incident reports and conduct applicable investigations and follow-up as required or requested.
• Coordinate and/or assist with law enforcement, fire department, and other city services as required or requested.
• Administer and maintain employee time and attendance programs via remote computer application.
• Maintain master schedules to ensure alignment with operational changes.
• Ensure new-hire employee and termination/transfer data is recorded and reported.
• Ensure financial goals are managed in compliance with and within budget.
• Field calls and electronic messages from clients and employees and resolves and/or forwards to proper staff for expedient resolution.
• Assist with general administrative functions (Human Resources, Administration, and Operations) as needed or as directed by Client or SMSSI Branch Office.
• Attend Client, Branch, Regional, and/or Corporate meetings, classes, and training seminars as appropriate and necessary.

Benefits

• Medical Insurance
• Dental & Vision Insurance
• Paid Time Off
• Worked Holiday Premium Pay
• 401(k) Retirement Plan
• Life, Accident & Disability Insurances
• Basic & Advanced Training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees