About The Position

The Palmer House a Hilton Hotel is looking for a dedicated and ambitious Security Officer to join the Overnight Security Team! As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will patrol the interior and perimeter of the hotel, respond to emergency situations, promote safe work practices, initiate preliminary investigations into incidents, write reports, and respond to guest inquiries and requests.

Requirements

  • Demonstration of Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency.
  • Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

Responsibilities

  • Patrol the interior and perimeter of the hotel and property to observe and identify potential safety risks, security risks, and undesirable conditions.
  • Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property.
  • Promote safe work practices.
  • Initiate preliminary investigations into incidents, as needed.
  • Write reports and ensure accuracy of necessary documentation, as needed.
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

Benefits

  • Health insurance
  • Best-in-class Paid Vacation, Holidays, Personal Days and Wellness Day
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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