SAP SuccessFactors Employee Central Sr Business Systems Analyst

About the position

We are actively seeking a Sr Business Systems Analyst within the HR-IT team to support our implementation of SAP SuccessFactors Employee Central system. The role will be primarily responsible for platform specific functions such as managing security using Role Based Permissions (RBP), managing Data Replication to SAP HCM, and technical maintenance of Integrations to 3rd party applications. Strong experience in a hybrid Employee Central - SAP HCM environment is required. Business acumen in the field of HR, along with excellent communication and collaboration skills with business stakeholders is also required. If you want to be part of evolving our HR systems, this could be the ideal job for you.

Responsibilities

• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment.
• Access administration and user onboarding.
• Issue resolution, patching, and performance monitoring.
• Reliability, backup, disaster recovery, and business continuity.
• Monitor system logs for unusual activity and escalate or makes recommendations for resolution.
• Participate in infrastructure projects to provide application specifications and requirements.
• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
• Understand technical options, limitations, costs, and risks.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
• Provide Level 2 and Level 3 on-call coverage support.
• Viewed as a subject matter expert in the field within the organization.

Requirements

• Experience with configuring and supporting SAP SuccessFactors Employee Central is required.
• Experience with SAP Role Based Permissions (RBP) is required.
• Experience with using SAP Business Technology Platform (BTP) and developing integrations using Cloud Platform Integration (CPI) is required.
• Experience with SAP ECC HCM (On-Premise) Organization Management and Personnel Administration (OM/PA) is highly preferred.
• Experience with SAP ECC HCM (On-Premise) Payroll, Time, and Benefits is preferred.
• Experience with other SAP SuccessFactors modules, such as Recruiting (RCM), Learning Management (LMS), and Performance Management & Goals Management (PM/GM) is a plus.
• Excellent communication skills and customer service orientation.

Nice-to-haves

• SAP Employee Central Certification is a plus.

Benefits

• 401k
• health_insurance
• paid_holidays
• professional_development