Sales Associate

Hendrick Automotive Group • Fayetteville, NC

24d • Onsite

About The Position

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. This job has no direct supervisory responsibilities.

Requirements

• Ability to perform each essential duty satisfactorily.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.
• The position requires regular and predictable attendance.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees.
• Ability to add, subtract, multiply and divide.
• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with standardized situations.

Nice To Haves

• Prior sales and/or customer service experience desired.
• Intermediate knowledge of Microsoft Office products.
• Intermediate ability to learn web applications for customer management.

Responsibilities

• Meets dealership sales goals.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED