Sales Floor Associate - Fashion Square Mall

JC Penney • Saginaw, MI

118d

About The Position

Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well…being a Sales Floor Associate at JCPenney might be the position for you!

Requirements

• 1-2 years of retail experience

Responsibilities

• Greets and assists customers in finding products and delivers outstanding customer service
• Partners with other team members when additional support is needed
• Actively listens to customer issues in a calm and agreeable manner to resolve problems
• Follows placement directions to effectively place set merchandise statements
• Contributes to merchandise receipt and reverse logistics processes
• Assists with the execution of inventory processes
• Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
• Contributes to the restock program to identify replenishment opportunities
• Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
• Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
• Helps oversee and maintain all fitting room and sales floor recovery processes
• Contributes to the execution of visual elements to support merchandising statements
• Responsible for stockroom maintenance
• Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
• Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
• Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
• Assists with the Defective process execution to ensure integrity of inventory and prevent shrink

Benefits

• Competitive benefits package including medical/dental/vision
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Eight paid holidays during the calendar year for eligible associates
• Additional compensation for store hourly associates scheduled to work on designated holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees