Sales Development Representative

The Sales Development Representative role at Ethos involves guiding customers through the life insurance buying process, educating them on different products, and providing a transparent and positive customer experience. The responsibilities include outreach to potential customers, assisting with applications, and working with licensed agents to close deals. The ideal candidate should have a strong desire to succeed, exceptional communication skills, and a passion for helping others. This role plays a crucial part in shaping the future of life insurance sales and providing security for families.

• Engage potential customers through inbound and outbound calls, emails, and SMS
• Educate customers on Ethos' products and work closely with overseas licensed agents team to convert customers
• Uncover and understand individual needs through in-depth discovery and position Ethos' value according to those specific needs
• Build relationships and instill trust with customers to drive monthly and quarterly conversion targets
• Partner with colleagues in sales, marketing, customer experience, and product to execute team and company goals
• Manage a pipeline of customers and perform follow-up through the application and purchasing process
• Iterate and improve upon workflows and outreach strategies
• Drive referral activity by creating positive customer experiences
• Requires working out of Ethos Bangalore office during US shift hours
• Fluent in English with a neutral/American accent
• Has previous documented success in a high-volume telesales position (200-300 calls per day)
• Motivated to be on the phone for ~8 hours a day
• Strong proficiency in working with Salesforce or equivalent

• 3-4 years of experience in life insurance telesales experience
• Requires to work out of Ethos Bangalore office, during US shift hours
• Fluent in English with a neutral/american accent
• Has previous documented success in a high-volume telesales position (200-300 calls per day)
• Motivated to be on the phone for ~8 hours a day
• Strong proficiency in working with Salesforce or equivalent

• Faster and easier process for getting life insurance
• Blend of industry expertise, technology, and human touch
• Predictive analytics to streamline the process
• Modern digital experience that takes just minutes
• Issued billions in coverage each month
• Eliminated traditional barriers in the industry
• Full-stack technology platform
• Opportunity to shape the future of life insurance sales
• Provide security for families
• Opportunity to work with a diverse and inclusive team
• Equal opportunity employer
• Embrace and thrive in a multicultural world