Sales Associate, Seasonal/Flex Only, Bishop Ranch- West Elm

West Elm • San Ramon, CA

396d • $33,280 - $35,360

About The Position

As a Sales Associate at West Elm, you will provide customers with a unique shopping experience through excellent customer service and effective selling techniques. This role involves maintaining product knowledge, achieving sales goals, and assisting customers with various services in a fast-paced retail environment.

Requirements

• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs.

Nice To Haves

• Love to sell and can articulate a proven ability to exceed selling goals
• Succeed in a team environment while able to work independently
• Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
• Know what questions to ask customers to understand their personal cooking style and needs
• Enjoy discovering the customer's style, lifestyle, and story to connect them to the right products
• Most successful when provided with clearly defined daily sales goals and metrics

Responsibilities

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals
• Maintain knowledge of current sales and promotions
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
• Uphold store maintenance and cleanliness standards, straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees