Route Service Representative - Commission

Superior Linen Service, Inc.•Van Buren, AR

About The Position

The Route Service Presentative will operate a non-CDL, box truck on a dedicated route, delivering products, rendering services, sell products, collect payment from customers, and achieve an excellent relationship with the customer. Responsibly follow all procedures, & policies with regard to Department of Transportation rules and regulations Responsibly complete each day’s route with effective customer service and efficiency Collect payment from customers; use a handheld computer to complete transactions and invoices Works in conjunction with the office personnel and production to be assured that orders are filled and meets customer satisfaction

Requirements

Active Driver’s License
Ability to read and comprehend simple instructions, short correspondence, and memos
Must exhibit self-initiative, accountability, flexibility
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Must have basic computer use skill-set

Nice To Haves

High School Diploma, Technical Certification, GED, or equivalent combination of education and experience.

Responsibilities

Complete the days route in a timely and safe manner
Conduct proper inventory of customer
Receive soiled product and properly tag linen bags to ensure proper production counts
Perform daily inspection of truck before beginning of route
Follow all traffic laws; along with Department of Transpiration regulations
Demonstrates and promotes Superior Linen Service culture, values
Communicates effectively with customer
High level of customer relationship by making good will calls
Listen to and resolve customer complaints
Maintain proper appearance; must be in uniform at all times
Completes documentation as required, including computer data entry
Verify load sheets and soil reports for accuracy every day before starting the route
Must maintain a Driver Qualification file, as all Route Service Representatives working for Superior Linen may be required to travel across state lines at the company’s request in order to provide service to customers or to assist in emergencies.