Restricted Access: Job ID #13925
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About The Position
Come and join the City of Fresno in achieving our mission of Building a Better Fresno! The City of Fresno, Utilities Billing and Collections section collects utilities payments for City provided utilities services, such as Water, Sewer, Sanitation and Residential Solid Waste. The section is also responsible for the meter reading and collection of data required to produce accurate volumetric billings for customer water consumption. The work group also manages a series of work tasks related to collection processing and recording of all current and delinquent monies due for these City provided services. The City of Fresno is seeking a Revenue Supervisor to oversee the work of staff responsible for billing, collections, and customer service for utility services. The successful candidate will be responsible for supervising personnel who perform various tasks related to utility services, including billing, collections, and customer service; troubleshooting service orders, printing, and sorting service orders, and closing service orders; dispatching water turn-on/off services; posting and transferring cash; managing vehicle maintenance and collaborating with a collections vendor to resolve disputes and prevent fraud.
