Retail Sales Enablement Manager

2020 Companies-posted 12 months ago
$70,000 - $75,000/Yr
Full-time • Mid Level
Willow Grove, PA
5,001-10,000 employees
Professional, Scientific, and Technical Services
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2020 Companies has partnered with the world's largest retailer to hire a passionate energy-savvy enthusiast as a dedicated Retail Sales Enablement Manager within our NRG Energy retail sales channel. The Retail Sales Enablement Manager will work very closely with senior leadership primarily to identify opportunities to develop staff and drive sales, and supporting training events, business functions, training videos, and internal training webinars while also uncovering additional opportunities through business partnerships with account teams, joining team calls, and visiting stores in the field.

  • Travel to and facilitate training events, leadership training, new hire training, and market/store visits with local leadership.
  • Create more opportunities for selling in-house solutions by building relationships with partners to learn customers' needs and managing partners by region.
  • Collaborate with all stakeholders to tailor training to best fit the team's needs.
  • Manage the creation and implementation of a variety of different training methods including hands-on, blended, digital, technical, and train-the-trainer.
  • Identify opportunities for improvement or areas of excellence within Market/Districts/Regions; report findings to senior leadership.
  • Effectively train on how to create an exciting experience for consumers.
  • Innovate new and fun ways to engage the team in training and development activities.
  • Build strong relationships with business partners, account teams, internal management, etc.
  • Effectively design/implement training materials to enhance the overall learning experience.
  • Utilize learning to help reduce attrition.
  • Help our teams achieve their sales goals.
  • Manage a team of up to 3 field trainers.
  • Successfully determine staffing requirements in accordance with client and company directives.
  • Ensure proper training of sales techniques, products, policies, etc.
  • Administer and document all counselling and terminations accurately and in a timely manner while following established procedures.
  • Contribute to team effort by assisting in launch-related activities, as needed.
  • Create and deliver executive-level PowerPoint presentations on NRG-NE program success, opportunities, and sales enablement initiatives.
  • Provide strategic direction for the field of the NRG-NE application to drive efficiencies in field execution.
  • Responsible for the training and development of new and current employees.
  • Effectively develop training for multiple departments as well as new tools/programs to accelerate the learning curve.
  • Accurately present compliance-related new hire orientation materials and appropriate mentoring programs.
  • Conduct pre-training conference calls with class attendees to discuss training expectations and travel guidelines.
  • Efficiently manage post-training activities including grading assessments, shipping signed compliance documents to HR, and communicating final training attendance roster to appropriate departments.
  • Conduct in-field observations to identify opportunities of improvement or areas of excellence; report findings to Training Manager and Sales Supervisor/Manager as appropriate.
  • Perform all other duties as assigned.
  • Bachelor's degree plus an additional 5 years of relevant experience required.
  • 4+ years experience in retail communications, scheduling, training, system support with the ability to demonstrate knowledge of best practices, methodologies, and technologies in each of these areas.
  • Experience in executing change management initiatives with established approaches.
  • Experience working with third party accounts and corporate operations teams.
  • Strength in working cross functionally, harnessing a collaborative team environment and being able to lead project work within a large dynamic team and drive end to end planning.
  • Adaptability to move at the pace of retail and work in a constantly evolving environment, making decisive decisions when needed.
  • High proficiency in Power Point, Word, Excel and FB Workplace.
  • Outstanding written and communications skills, time management, and organization skill.
  • Ability to drive and improve business cadence (planning, scheduling, communication), setting and improving processes, monitoring execution and driving accountability and visibility of progress against goals and objectives.
  • $70K-$75K annual compensation
  • 401(k) w/company match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Paid training
  • Flexible schedule
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