Restaurant Manager

Smashburger • Roseville, MN

443d

About The Position

The Restaurant Manager at Smashburger is responsible for overseeing the daily operations of the restaurant, ensuring a positive work environment, and managing the performance of Shift Leaders and employees. This role emphasizes training, guest service, and adherence to operational standards, all while promoting a culture of teamwork and integrity.

Requirements

• 1-2 years of Manager experience in restaurants
• Flexible to work nights, weekends, and holidays
• Ability to follow Smashburger uniform standards
• Strong communication skills, both written and verbal
• People management skills to effectively lead restaurant teams
• Excellent attention to detail
• Proven time management, consistency, and organizational skills
• Highly motivated, self-directed, and results driven
• Physical ability to stand for extended periods and lift boxes up to 50 lbs
• Ability to work in high and low temperatures

Responsibilities

• Manage the performance of multiple Shift Leaders and Employees
• Promote a fun and positive work environment
• Manage the effectiveness of people-focused processes and systems
• Provide initial and ongoing training to all employees
• Reward and recognize employee performance that exceeds company standards
• Manage daily operational checklists including line checks and uniform standards
• Manage guest experience metrics (NPS and OSAT)
• Ensure compliance with food safety standards
• Exemplify guest service and communicate service standards to employees
• Manage onboarding and training for new employees
• Support routine management communication
• Follow COGS management procedures for food ordering and inventory
• Ensure adherence to company cash policies
• Manage daily labor and build schedules based on sales trends
• Manage local store marketing programs as assigned

Benefits

• Quarterly Bonus
• Free meal each shift worked
• Paid time off - vacation and sick
• Medical, Dental and Vision Options
• 401K match (21 and older)
• Flexible schedules
• Employee Assistance Program
• Fast track for career opportunities
• Free uniform

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed