Restaurant General Manager (GM) - Chick-fil-A | Washington Reagan National Airport

Paradies Lagardère • Arlington, VA

288d

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Requirements

• 5-7 years of experience in a full-service restaurant.
• Obtain and maintain current Serve Safe Food Manager's Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.

Nice To Haves

• Bachelor of Science degree in hotel/restaurant management is desirable.
• A combination of practical experience and education will be considered as an alternative.

Responsibilities

• Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
• Inspire and mentor all team members to reach their full potential.
• Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.
• Source high potential candidates using a variety of recruiting avenues.
• Ensure all direct reports complete all compliance based and brand specific training by the due date.
• Set clear performance goals and expectations for your team.
• Drive associate engagement through a variety of methods, including the annual engagement survey.
• Ensure positive guest service in all areas.
• Investigate and resolve complaints concerning food quality and service.
• Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.
• Create a culture that promotes a safe and healthy environment.
• Ensure that all HACCP related initiatives are being followed.
• Drive top line sales and profitability.
• Analyze financial data on a daily basis and take appropriate action to maintain profitability.
• Ensure schedules are written to maximize sales and ensure guest satisfaction.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures.
• Maximize resources to improve process and grow the business.
• Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Benefits

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree