Patient Services Representative- Surgery, Full-time
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About The Position
Performs receptionist, registration, and clerical duties associated with delivering patient care with focus on excellent customer service. Greets patients, answers phones, and performs clerical duties as needed to support clinical departments. Schedules appointment times using computerized scheduling programs. Verifies insurance benefits and may obtain precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, and/or refers to financial counselors for follow-up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
