Referral and Scheduling Coordinator

Humana • Palm Coast, FL

251d • $38,000 - $45,800 • Onsite

About The Position

The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support computational tasks. Typically works on routine and patterned assignments. The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

• 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population.
• Proficient with Microsoft Office applications including Microsoft Word, Excel, and Outlook.
• Proficient with medical terminology.
• Experience with Electronic Medical Records.
• Excellent professional communication abilities, at all levels within the organization and with patients.

Nice To Haves

• Bachelor's Degree in Healthcare or Business Administration.
• Bilingual English/Spanish.
• Knowledge of ICD 10 and CPT coding.
• Referral experience.
• Medical Assistant or Professional State Certifications related to healthcare.

Responsibilities

• Schedule and pre-register patients for exams and procedures with specialists and providers.
• Perform basic administrative, clerical, operational, and customer support tasks.
• Gather and communicate all relevant information and preparation instructions to patients and referring providers.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Tuition reimbursement.
• Vacation and paid holidays.
• Work-life balance.
• Growth opportunities.
• Positive and fun culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Associate degree