RealChoice Selling Coordinator

Realtor.com • Scottsdale, AZ

358d • $19

About The Position

At Realtor.com, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone. Building your career? Build it better at Realtor.com. Join us and help change the world of real estate, one home at a time. As a RealChoice Selling Coordinator, you will guide the consumers of Realtor.com through the home selling process and help grow an innovative real estate tech company.

Requirements

• 1 year of experience in a high call volume setting.
• Confident communicator, skilled at speaking and building rapport with people of all backgrounds.
• Ability to overcome objections to generate a positive consumer experience while maintaining professionalism.
• Self-motivated, ambitious, driven, and goal-oriented.
• Exercise independent judgment and discretion in performing duties.
• Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures.
• Excellent problem solving and troubleshooting skills.
• Exceptional communication skills, both verbal and written.
• Knowledge of, and/or previous experience with Microsoft Office and G Suite (Gmail, Google Calendar, Docs, etc.).
• Sufficient internet connection to sustain 8-10 hours per day of internet use.
• Willingness to ask for help and offer support when others need it.

Responsibilities

• Represent Realtor.com in a professional manner via phone, email, and text message communication.
• Work independently and in a team atmosphere.
• Determine the needs of clients through effective listening and questioning skills.
• Make 130+ outbound warm dials daily to identify clients' needs and respond by providing superior service and resolution.
• Handle a minimum of 35 connected calls each day.
• Make successful connections between clients, consumers, and real estate professionals to deliver an excellent client experience and drive revenue.
• Work the sales cycle from client vetting through to interview verification.
• Be on the front line of the sales cycle from the time requests come in to the time the clients meet with the agents, including the client verification and vetting process.

Benefits

• $19.47 hourly base pay + commission target.
• Competitive benefits such as medical, dental, vision, 401(k), vacation, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees