Publisher Solutions Associate (EG)
Connatix
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Posted:
July 31, 2023
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Onsite
About the position
We are seeking a Publisher Solutions Associate to join our Technical Services team at Connatix. In this role, you will be responsible for extensive systems integration, web development, and troubleshooting of ad placements for our enterprise customers and prospects. Your expertise in Connatix's technology and platform will allow you to create customized implementations and solutions for some of the most sophisticated online publishers in the world. Working closely with Account Managers and Campaign Support Managers, you will serve as the technical and platform subject matter expert, ensuring the success of our customers on the Connatix Elements and Playspace platforms.
Responsibilities
- Extensive systems integration and web development
- Troubleshooting of ad placements for enterprise customers and prospects
- Devise customized implementations and solutions for online publishers
- Serve as the technical and platform subject matter expert
- Work alongside Account Managers and Campaign Support Managers
- Ensure the in-market success of customers on the Connatix Elements and Playspace platforms
- Communicate technical concepts, constraints, and possibilities to a non-technical audience
- Train and support clients on a technology platform
- Configure and implement enterprise software applications
- Emphasize curiosity and perseverance in problem solving
- Multi-task and prioritize implementations for various customers
- Interface independently with many internal teams
Requirements
- Professional technologist with a strong work ethic, skill, virtue, a strong desire to learn and improve, attention to detail, and an inclination towards problem solving
- Experience communicating technical concepts, constraints, and possibilities to a non-technical audience
- High level of comfort with training and supporting clients on a technology platform
- Experience configuring and implementing enterprise software applications
- Personality traits that emphasize curiosity and perseverance, with a passion for problem solving and tinkering
- High level of comfort with multi-tasking and prioritization, able to work independently with many internal teams
Benefits
- Extensive systems integration and web development experience
- Troubleshooting of ad placements for enterprise customers and prospects
- Customized implementations and solutions for online publishers
- Technical and platform subject matter expert
- Training and support on a technology platform
- Configuration and implementation of enterprise software applications
- Curiosity and perseverance in problem-solving
- Multi-tasking and prioritization skills
- Outstanding written and verbal communication skills
- Web development with HTML, CSS, and JavaScript
- Experience with web development in restricted environments
- Performance and page analysis using browser debugging and development tools
- Interest in web design and providing a high-quality web experience
- Hands-on industry experience in ad technologies, web analytics, and web technologies