PT Sales Associate Cashier

Hannaford Brothers Company • Lowell, MA

406d • $31,408 - $47,008

About The Position

The Cashier/Service Associate at Hannaford Supermarkets plays a crucial role in providing excellent customer service while handling various transactions at the front end of the store. This position requires adherence to company policies, safety standards, and effective communication with customers and associates. The associate will be responsible for maintaining a clean and organized work environment, processing transactions accurately, and ensuring compliance with legal requirements.

Requirements

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of the job.

Nice To Haves

• Greet all customers and provide them with prompt, courteous service and assistance.
• Provide outstanding, friendly customer service.
• Record (scan) the purchases of a customer into the cash register efficiently and accurately.
• Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures.
• Provide customers and associates with refunds in accordance with standard practice.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing.

Responsibilities

• Observe and follow all company policies and established procedures.
• Clean Service Desk/Kiosk.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within the company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company's safety standards and communicate any needed equipment repairs or maintenance work needed.
• Treat all associates with fairness, dignity, and respect.
• Perform accurate price check functions.
• Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
• Record on designated forms any price discrepancies and/or any 'not on file' items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
• Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.
• Observe security standards by staying alert and being aware of customers' actions and behavior, reporting any abnormal behavior to manager or security.
• Process all types of transactions accepted by the store in strict accordance with established company policies and procedures.
• Secure register at all times when leaving it unattended; protect company assets at all times.
• Use and maintain equipment in good working order and report problems or malfunctions immediately.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations.
• Be knowledgeable in and able to recognize or differentiate between all types of produce merchandise carried in the store.
• Frequently perform cashier and service associate functions.
• Perform other duties as assigned.

Benefits

• Equal opportunity in employment without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity and expression, disability, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed