Property Manager

Neighborworks Anchorage • Anchorage, AK

311d

About The Position

This position oversees all day-to-day operations of an assigned property. Some of their duties are handling comments, complaints, and requests from tenants, collecting rent payments, contacting tenants who have not paid their rental payment, and preparing eviction notices. They are required to solve any emergency or situation related to one of the apartments. A key duty of a property manager is to ensure that the property is healthy, habitable, presentable, and operational. They work collaboratively with maintenance staff and leasing agents where applicable and is responsible for routine property inspections and processing work order request to keep the community running smoothly. This job description is a general description of duties for NWA Property Managers. Specific or unique circumstances of any property may require additional instructions and procedures.

Requirements

• Must have high school or equivalent diploma, plus experience in multi-unit property management.
• Possesses the ability to work with little to no supervision.
• Knowledge of Fair Housing Act and Alaska Landlord Tenant laws.
• Ability to operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software.
• Ability to apply basic arithmetic: adding, subtracting, multiplying, and dividing.
• Manages time well and is an effective multi-tasker.
• Demonstrate an ability to support and contribute to community team.
• Must possess a positive attitude, exceptional interpersonal and leadership skills.
• Possesses the ability to be an active listener.
• Demonstrates strong verbal and written communication skills.
• Has excellent problem-solving skills.
• Demonstrates strong customer service skills.
• Ability to work with diverse cultures and people of many ethnic and social backgrounds.
• Possesses excellent organizational skills.
• Has the ability to notice and pay close attention to details.
• Ability to handle confidential information.

Nice To Haves

• Some prior experience working with low-income housing residents as a property manager or resident manager.

Responsibilities

• Accomplishes financial objectives by collecting rents and diligently following up with tenants who are late on rent.
• Maintain accurate, up-to-date records of property's financial transactions.
• Works collaboratively with the main office on long-term and short-term project/objectives of financial management.
• Works closely with Compliance Specialist to ensure that all property-related processes comply with local, state, federal, health, safety, and housing program regulations.
• Coordinate all details of unit move-ins and move-outs, schedules and performs apartment inspections with residents present.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Performs quality control review of work orders completed and report on this metric weekly/monthly.
• Inspects property on a daily basis for 'curb appeal', ensuring trash is picked up around the grounds and all common areas.
• Maintains inventory control of supplies and equipment.
• Must maintain proper and professional telephone voice and utilize proper telephone etiquette.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests.
• Must possess current driver's license and vehicle insurance, clean criminal record, DMV report and ability to be bonded.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: High school or GED