Project Manager

The job overview for the Project Manager position at RAPP Mauritius is to coordinate internal resources and third-party vendors to ensure the successful execution of projects. The Project Manager will be responsible for delivering projects on-time, within scope, and within budget, while also managing the relationship with clients and stakeholders. They will need to develop and maintain comprehensive project documentation, track project performance, and perform risk management to minimize project risks. Additionally, the Project Manager will support the agency in the recruitment process and ensure the career growth of subordinates within their purview.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan with the project coordinator to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, slides, diagrams, and process maps to document needs
• Document lesson learned post project completion
• Participate/support the agency in the recruitment process
• Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives
• Manage conflicts between employees within his/her purview while ensuring a healthy working environment
• Evaluate and promote teamwork, initiative, work ethic, values adherence, and report findings to discipline leads
• Ensure effective communication and promote a sense of belonging, participation, and involvement
• Conduct regular 1:1 connect to ensure team career needs
• Manages conflict: Handling conflict situations effectively, with a minimum of noise
• Steps up to conflicts, seeing them as opportunities
• Works out tough agreements and settles disputes equitably
• Facilitates breakthroughs by integrating diverse views and finding common ground or acceptable alternatives
• Settles differences in productive ways with minimum noise
• Drives Results: Consistently achieving results, even under tough circumstances

• Coordinate internal resources and third parties/vendors for project execution
• Ensure timely delivery of projects within scope and budget
• Define project scope and objectives with stakeholders
• Ensure resource availability and allocation
• Develop and monitor project plans
• Manage changes to project scope, schedule, and costs
• Measure project performance using appropriate tools
• Report and escalate project issues to management
• Manage client and stakeholder relationships
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain project documentation
• Take detailed ordering briefs from clients and clarify project requirements
• Delegate project tasks based on junior staff members' strengths and experience
• Track project performance and analyze goal completion
• Meet budgetary objectives and adjust project constraints as needed
• Develop comprehensive project plans for clients and staff members
• Attend conferences and training for professional development
• Develop leadership skills
• Document project needs using spreadsheets, slides, diagrams, and process maps
• Document lessons learned after project completion
• Support agency in recruitment process
• Ensure career growth and ongoing performance review of subordinates
• Manage conflicts and promote a healthy working environment
• Evaluate and promote teamwork, initiative, work ethic, and adherence to values
• Ensure effective communication and promote a sense of belonging and involvement
• Conduct regular 1:1 meetings with team members to address career needs
• Handle conflict situations effectively and settle disputes equitably
• Facilitate breakthroughs by integrating diverse views and finding common ground
• Drive results and settle differences in productive ways

• Career growth opportunities
• Ongoing performance reviews with defined/smart objectives
• Conflict management and promotion of a healthy working environment
• Teamwork evaluation and promotion
• Effective communication and sense of belonging
• Regular 1:1 connect for team career needs
• Conflict management skills
• Results-driven orientation
• Self-development opportunities
• Resourcefulness in securing and deploying resources
• Action-oriented mindset
• Ability to manage multiple projects and stakeholders
• Strong problem-solving and client-facing skills
• Strong communication and teamwork skills
• Experience in project management in a digital agency
• Knowledge of collaboration and issue tracking tools
• Certification in project management methodologies (Prince2, PMP, Scrum, Agile)
• Intermediate English proficiency (B2 level)