Program Manager I - Supply Chain Management Business Operations

Mission Support And Test Services • North Las Vegas, NV

414d • $121,326 - $194,126 • Remote

About The Position

The Program Manager will lead early acquisition programs within Supply Chain Management Business Operations at MSTS, focusing on the Subcontract Technical Representative (STR) Program. This role involves overseeing program performance, directing all phases of the STR program, and ensuring effective collaboration across various internal and external organizations. The Program Manager will also be responsible for process improvement initiatives related to Statement of Work (SOW) reviews and planning and forecasting, while maintaining high standards of quality and customer service.

Requirements

• Bachelor's degree or equivalent training and experience.
• Minimum of 11 years of related and progressively responsible experience.
• Expert knowledge of Subcontract Technical Representative programs.
• Demonstrated leadership in a Supply Chain Management environment.
• Skill in leading complex technical process improvement efforts to successful completion.
• Ability to establish and maintain strong customer relations and anticipate change.
• Excellent oral and written communication skills to interface with all levels of the organization.
• Innovative with demonstrated problem-solving skills.

Nice To Haves

• Six Sigma Green-Belt Certification
• Significant experience leading operations with many products and customers
• Understanding of lean, integrated supply chain principles
• Expertise in system and process improvement
• Ability to prioritize tasks and manage conflicting priorities
• Quick response and proactive mindset that drives results
• Ability to lead a diverse team in a hybrid work environment.

Responsibilities

• Responsible for the performance and direction of the Subcontract Technical Representative (STR) Program.
• Directs all phases of the program, which includes a unique customer set such as STRs, STR Responsible Managers, and Supply Chain Management personnel.
• Leads the formulation and implementation of STR program processes and policies, including training for all STR associated roles.
• Acts as the primary customer contact for program activities across the enterprise.
• Directs the work of employees assigned to the program from other program and/or administrative areas.
• Leads the acquisition support program charged with SOW review and Planning & Forecasting.
• Implements process improvement activities to streamline the SOW review process and optimize timelines.
• Works with the Supply Chain Management Business Operations Manager to coordinate planning & forecasting across the division.
• Engages to develop and integrate new processes within the organization.
• Collaborates with organizations across the division, MSTS, The Nevada Enterprise, and NNSA.
• Drives positive culture change, accountability, and continuous improvement.
• Maintains quality service by enforcing standards and resolving quality and customer service problems.

Benefits

• Highly competitive salaries and benefits packages including medical, dental, and vision insurance.
• Pension and 401k plans.
• Paid time off and 96 hours of paid holidays.
• Relocation assistance for moves over 75 miles.
• Tuition assistance and reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees