Program Director

Educational Data Systems • Allentown, PA

416d • $85,000 - $90,000

About The Position

The Program Director at EDSI Solutions is responsible for providing leadership and direction to program staff, ensuring excellent service delivery to participants and stakeholders. This role involves planning, organizing, and directing activities related to various programs, ensuring compliance with federal and state regulations, and achieving performance standards. The ideal candidate will be dynamic, team-oriented, and passionate about making a difference in people's lives.

Requirements

• Bachelor's degree in business, education, human services, or related areas.
• 1-3 years of leadership or supervisory experience in business, training, teaching, or sales.
• Notable skills in providing career development assistance.
• Solid organizational and time management skills, detail-oriented with proven results.
• Demonstrated experience in a team-oriented environment.
• Ability to communicate effectively with a wide range of professionals.
• Capacity to gather and synthesize information from diverse sources.
• Proficient in Microsoft Office applications and data entry.
• Valid driver's license and vehicle required.

Responsibilities

• Directly supervise Lehigh Valley Program Managers and the Deputy Director.
• Ensure quality service delivery, contract compliance, and efficient data management.
• Utilize staff resources strategically to exceed performance goals across programs.
• Communicate performance trends and propose process improvements.
• Establish and maintain relationships with funders, employers, and partners.
• Monitor financials and assist in budget development and modifications.
• Review ITAs, OJTs, purchase orders, and invoices for funder approval.
• Audit monthly caseload reconciliations for contract adherence.
• Oversee data processes, quality assurance, and reporting benchmarks.
• Generate and review performance status reports for various stakeholders.
• Respond to performance and reporting requests in a timely manner.
• Monitor participant case management files for compliance with data regulations.
• Ensure ISO compliance and performance audits are completed as necessary.
• Guide and supervise leadership staff, evaluate performance, and identify development needs.
• Implement program meetings and check-ins to enhance communication and collaboration.
• Ensure quality training and job placement preparation for participants.
• Coordinate policy recommendations to enhance integrated services.

Benefits

• Competitive salary between $85,000 - $90,000 per year.
• Opportunity to work in a progressive, family-owned company.
• Encouragement of creativity and making a difference in people's lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree