Professional Service Technician

Hussmann International, Inc • Austin, TX

313d

About The Position

The Professional Service Technician performs maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities. This role operates independently with minimal direct supervision, develops first-line customer relations, and identifies potential sales opportunities.

Requirements

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• 7 years of experience in the field or 5 years with Certification from a Technical School for external candidates.
• 3 years as a Certified Technician with completion of OJT & Skills Assessment for internal candidates.
• Valid Driver's License and safe driving record in accordance with the Fleet Policy.
• Physical ability to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude and knowledge of basic maintenance tasks and use of hand tools.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.

Responsibilities

• Performs prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Matches customer needs with potential sales opportunities and completes rapid/accurate diagnosis.
• Manages truck inventory, orders, receives, bills out, and maintains parts responsibly with minimal waste.
• Maintains a clean vehicle and performs required maintenance on time.
• Completes necessary documents and electronic communication in a thorough, accurate, professional, and timely manner.
• Utilizes hand-held devices to complete necessary paperwork and invoicing requirements.
• Systematically checks all joints, installs PVC drain pipes, sets and trims cases, installs and adjusts glass doors and frames, uses temperature sensors, and applies brazing and soldering techniques.
• Identifies pipe sizes and fittings by sight, performs system refrigerant and oil conversions, and tests oil during conversion.
• Identifies, troubleshoots, and sizes thermostatic expansion valves.
• Demonstrates working knowledge of pressure regulators, refrigerant flow controls, TEV troubleshooting, and replacement.
• Understands low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, and advanced wiring diagrams.
• Detects and repairs leaks on conventional systems and parallel racks, conducts compressor diagnosis and replacements, and checks/adjusts oil management systems.
• Serves as a mentor to other technicians and leads HVAC/R PM programs.
• Performs additional responsibilities as assigned.

Benefits

• Comprehensive Insurance Plans: Health, Dental, and Vision
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Family Leave
• Panasonic Employee Discounts
• Paid Vacation and Holidays
• Wellness Program
• Identity Protection
• Community Stewardship
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED