Product Deployment Associate

Flock Safety is seeking a Product Deployment Associate to join their team. This role involves installing pilot devices, providing feedback on engineering concepts, and troubleshooting issues in the field. The ideal candidate should have experience as a technician, strong leadership skills, and be action-oriented with problem-solving abilities. Responsibilities include supporting field initiatives, monitoring work status, testing new equipment, and coordinating projects. This position requires field work experience, outstanding project management and communication skills, and the ability to navigate challenges in a high-growth company.

• Support key field initiatives to bring products to market
• Monitor and document the status of work in the field and in the lab
• Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and audio devices
• Work on both public and private roads, working often on equipment 10-12’ high
• Occasionally working with a bucket truck and/or ladder to work on equipment up to 30’ high
• Test new apps and equipment and create detailed reports on the findings for team supervisors and other internal stakeholders
• Support the Field Operations team where needed to audit, replenish and maintain our shed network to include light waste management services and small tool inventory
• Provide installation pictures via Flock field app
• Perform work in a safe and professional manner
• Meet with customers to discuss installation options and perform site surveys
• Communicate effectively with both internal teams and customers
• Project coordination between end users and deployment teams
• May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes
• Prior experience with field work required and product development is a plus: construction, security systems, low voltage wiring, or similar
• Outstanding project management and communication (written, verbal) skills
• Experience navigating new challenges in a high-growth company
• Willing to be trained to operate and drive a bucket truck as well as drive a Dodge Promaster 1500 or similar company vehicle
• Comfortable working on and around ladders/heights
• Handyman-like experience whether personally or professionally
• Able to think on your feet and while using your hands
• Time management and communication skills are needed to complete work efficiently and correctly the first time
• Highly organized
• Desire to work outdoors and comfortable working in all weather conditions
• General affinity for all things tech. The kind of person that can log in to their router if necessary and effectively troubleshoot technical issues
• Positive and professional demeanor
• Willingness to go outside your comfort zone when the situation requires it
• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs
• Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations
• Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting or moving objects up to 75 pounds in all directions
• Communicating with others to exchange information, often over the phone
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned
• Constant light work that includes moving objects up to 20 pounds
• Frequently working in outdoor elements such as precipitation and wind
• Frequent sedentary work that primarily involves sitting/standing
• Frequent medium work that includes moving objects up to 50 pounds
• Occasionally working in seasonal high and low temperatures
• Occasionally working in noisy environments

• Prior experience with field work required and product development is a plus: construction, security systems, low voltage wiring, or similar
• Outstanding project management and communication (written, verbal) skills
• Experience navigating new challenges in a high-growth company
• This role requires you to be 21+ in order to rent a vehicle from preferred providers.
• Willing to be trained to operate and drive a bucket truck as well as drive a Dodge Promaster 1500 or similar company vehicle
• Comfortable working on and around ladders/heights
• Handyman-like experience whether personally or professionally
• Able to think on your feet and while using your hands
• Time management and communication skills are needed to complete work efficiently and correctly the first time
• Highly organized
• Desire to work outdoors and comfortable working in all weather conditions
• General affinity for all things tech. The kind of person that can log in to their router if necessary and effectively troubleshoot technical issues
• Positive and professional demeanor
• Willingness to go outside your comfort zone when the situation requires it
• This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs
• Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations.
• Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US.
• Physical Activities Performed Frequently:
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Adjusting or moving objects up to 75 pounds in all directions
• Communicating with others to exchange information, often over the phone
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned
• Environmental Conditions and Physical Demands:
• Constant light work that includes moving objects up to 20 pounds.
• Frequently working in outdoor elements such as precipitation and wind.
• Frequent sedentary work that primarily involves sitting/standing.
• Frequent medium work that includes moving objects up to 50 pounds.
• Occasionally working in seasonal high and low temperatures.
• Occasionally working in noisy environments.

• Salary & Equity: Starting salary of $60,000-65,000 and stock options
• Use what you need PTO: 11 company holidays and birthday off
• Fully-paid health benefits plan for employees: Medical, Dental, Vision, and HSA match
• Family Leave: 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
• Fertility & Family Benefits: Reimbursement of $10,000 a year for adoption, surrogacy, or infertility
• Mental Health: Annual subscription to Headspace
• Caregiver Support: Partnership with Cariloop for caregiver support
• Carta Tax Advisor: 1:1 sessions with Equity Tax Advisors
• WFH Stipend: $150 per month for working from home
• L&D Stipend: $250 per year for learning and development resources
• Home Office Stipend: One-time $750 for creating a home office
• Coworking Space: $250 per month for All Access Membership to WeWork or local coworking space
• Pet Insurance: Partnership with Pumpkin for pet insurance