Process Analyst II

Geico • Dallas, TX

229d • $65,600 - $129,150

About The Position

As a Process Analyst at GEICO, you will work closely with business stakeholders to analyze data and drive business insights for process improvements. Your role will involve identifying inefficiencies, developing solutions, and implementing changes to enhance operational performance. You will play a critical role in ensuring that our processes are optimized to support the company's strategic goals. Multiple locations eligible for this posting.

Requirements

• Pass an analytical skills exam and complete pre-work.
• Ability to work in cross-functional teams.
• Highly motivated and driven to impact the results of the company.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Advanced proficiency in Excel, Power BI, SQL, and SAS.

Nice To Haves

• CPCU certification or progress toward certification.
• Bachelor's degree or actively pursuing.

Responsibilities

• RESEARCHES current state of processes related to underwriting decisions and customer interactions. DOCUMENTS and PRESENTS analysis with process maps and other techniques.
• ANALYZES standardization, automation, execution, usability, quality and training when determining solutions and root causes.
• INTERPRETS technical systems documentation, filings, guidelines and/or other resources to identify root cause and scope.
• CONDUCTS cost and value analysis and IDENTIFIES opportunities to improve underwriting results and procedures. Create detailed reports and dashboards to support decision-making processes.
• CONDUCTS detailed systems research in production and lower environments for understanding underwriting processes.
• WORKS with intra- and cross-departmental teams to gather data and to define metrics, guidelines and strategies for effective use data.
• UTILIZES basic quantitative analysis techniques to drive decision making. INTERPRETS and PRESENTS data findings creatively in a variety of formats.
• RECOMMENDS and IMPLEMENTS training, process changes, modifications to business rules, implementation of new technology, or a combination of all four for underwriting projects.
• DEVELOPS business requirements in partnership with Tech org and DEVELOPS use cases for testing/validation pre- and post-implementation.
• ASSESSES reference materials for usability and design. CREATES improved materials based on review and IMPLEMENTS updates for reference material, including underwriting guidelines and information management.
• PRESENTS and DEFENDS recommendations to all levels of the organization in clear business language.
• WORKS with stakeholders to obtain approvals and IDENTIFIES all impacted areas for training and communication needs.
• DEVELOPS monitoring and control plans, project plans and detailed and complete requirements and works with Tech org and other business partners to implement changes.
• ASSISTS with training new analysts on key functions.
• ADHERES to the Code of Conduct, company policies, and operating principles.
• MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree