Policy Support Specialist

Merastar Insurance Company • Saint Louis, MO

285d • Remote

About The Position

Kemper proudly serves growing niche and underserved markets by providing appropriate and affordable insurance and financial solutions. This is enabled by a team of dynamic, innovative employees who act like owners and are continually driven by intellectual curiosity, analytical superiority, and being world-class operators. Kemper Life has a talented operations team that believes in this strategic intent. This role is a great opportunity for the right person who wants to be part of a team in a dynamic growing company. We are looking for the person who can help us make a difference by best serving the needs of our customers. Come join us in Growing for LIFE. Are you looking for an opportunity to get in the door at a growing company? Kemper is looking for someone just like you! As part of the Kemper Policy Administration team, you will be part of a team that delivers on a promise to provide exceptional service to our Life and Health insurance policy holders! In this Full-Time position, you will primarily be responsible for processing incoming requests from our clients. Our office is open Monday - Friday, there are multiple shift options including a four (10 hour day) work week.

Requirements

• High school diploma or equivalent
• General clerical/office work experience
• Strong written communication skills required, including grammar

Nice To Haves

• Highly motivated and natural self-starter
• Independent thinker, great planner, and team player
• Structured in thinking process and strong problem-solving skills
• Ability to cope with uncertainty and learn fast
• Motivated by new and complex challenges
• Manage information in a visually appealing and easy to understand method
• Drive results across a team of dynamic communicators and professionals
• Ability to quickly absorb complex issues and ensure alignment across cross-functional teams
• Possesses a continuous improvement mindset

Responsibilities

• Thoroughly review, research and update policy information in accordance with policy standards
• Data entry of policy information from incoming client requests
• Process insurance notices timely through appropriate methods
• Provide written correspondence to clients
• Retrieve historical archived files per internal requests
• Perform and complete special projects as assigned
• Effectively manage daily workload within necessary service levels
• Other duties as assigned

Benefits

• Qualify for your choice of health and dental plans within your first month
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs
• Contribute to your community through United Way and volunteer programs
• Balance your life with generous paid time off and business casual dress
• Get employee discounts for shopping, dining and travel through Kemper Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED