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Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. PLM Business Process Specialist/Analyst: Candidate is expected to know, or learn as needed, enough about Product Lifecycle Management (PLM)-related roles/processes/products AND about PLM and CAD tools to partner with business to properly solve problems and make improvements. These tools primarily include PTC's Windchill PDMLink application, using PTC's Creo Parametric and Creo View. This typically does not include day-to-day production support (but often will), but rather deals with relationships, communications, data, methods/processes, conventions (promoting commonality!), improvements, etc. It requires an ability to troubleshoot tough issues, write a clear problem statement, understand and write requirements, and create optimal conceptual/solution designs which (as needed) can be used by developers in technical design & coding. Also requires significant project management, data management, and Windchill/Creo software user skills. Computer science or deep technical knowledge is useful but not required. Objective should always be solving problems and creating solutions while avoiding/reducing complexity and/or customizations (Simplicity: The art of maximizing the amount of work not done!).