About the position
Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following: Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds.
Responsibilities
- Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting
- Hazardous compounding as a significant portion of scheduled shifts
- Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions
- Accurately completes the cart fill and code tray refills
- Handles all controlled substances in compliance with regulations and policies
- Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies
- Accurately enters patient charges and credits
- Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintained
- Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail)
- Contributes to an efficient pharmacy work environment by providing excellent customer service
- Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns
- Creates patient profiles in multiple software systems
- Conducts benefits investigations on all specialty prescriptions
- Assists pharmacists with prior authorizations/appeals
- Clarifies orders with pharmacist and/or providers as necessary
- Coordinates initial fills and refills for all specialty medications
- Educates patients/caregivers to specialty pharmacy services
- Facilitates/schedules delivery of medication to patients
- Documents progress in various software platforms
- Follows up with office practices and/or patients to ensure receipt of medication
- Orders and maintains inventory of medications as needed
- Complies with all established policies/procedures for medication concierge program workflow
- Creating a pharmacy-driven program for Prisma patients that works through medication assess barriers prior to discharge
- Refining discharge medication assess opportunities
- Aid in the auditing and compliance of the 340B program focused on mixed-use settings
- Acts a liaison between the 340B program leadership and site level leadership
- Participates in site visits and discussion in the addition of new 340B sites as requested by the system
- Supports the education and training of both pharmacists and pharmacy technicians within their area of expertise
- Maintains excellent customer service skills in communicating with many different stakeholders across the pharmacy enterprise
- Participates in quality assurance/performance improvement or other projects as needed
- Adheres with regulatory guidelines for pharmacy compounding of sterile and non-sterile preparations
- Contributes to and supports activities/tasks related to the pharmacy enterprise
- Performs other duties as assigned
Requirements
- High School diploma or equivalent; OR post high school degree
- One (1) year experience as a Pharmacy Tech
- State Certified Pharmacy Tech with the SC Board of Pharmacy
- Knowledge of medical and pharmacy terminology
- Good mathematical, computer, and aseptic technique skills
- Knowledge of SCBOP/DHEC/DEA rules/regulations
- Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department
- Problem solving abilities
- Ability to work in team situations; handle urgent, stressful conditions
- Knowledge of office equipment (fax/copier)
- Proficient computer skills (word processing, spreadsheets, database)
- Data entry skills
- Mathematical skills
