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As a Member Service Specialist, you'll help UNIFY's credit union members safeguard their assets! At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members. Our members are the priority. As a Credit Union we are not driven by profit margins and stock prices (like other financial institutions). We are all about making sure that our members get the knowledge and assistance they need. The Member Service Specialists work directly with members to do just that! Daily, you will listen to understand members needs, resolve member issues regarding their existing financial products (checking, savings, credit cards, loans, etc.), provide solutions based on training and available resources, build upon concepts and become a trusted expert, have passion to help and compassion to understand, and work in various platforms within the branch.