About the position
Sutton Bank is seeking a Compliance Manager to support its growing, nationwide, consumer card payment activities and third-party fintech relationships, with a strong emphasis on prepaid card products. The incumbent will be relied on to partner effectively with key stakeholders throughout the bank in establishing and maintaining policies and procedures aimed at driving compliance with applicable laws, rules, regulations, and industry standards. The dual capabilities to identify and implement effective compliance solutions for complex banking products and services, and serve as a thought leader through effective communication practices are essential. The ideal candidate will possess those qualities coupled with in-depth knowledge of the applicable banking laws and regulations, but candidates who have less experience but higher educational attainment or other evidence of strong potential to succeed will be considered.
Responsibilities
- Identifies and regularly advises on effective compliance solutions involving highly-complex laws, regulations, and business concepts.
- Reviews multi-channel marketing and advertising materials for compliance with applicable laws and internal and financial industry standards for treating customers fairly, and performs other front-end compliance activities.
- Engages in effective written and verbal communications, including with key business partners, external partners, and regulators, with a particular emphasis on the ability to explain complex concepts in clear and understandable terms.
- Drafts understandable, actionable, and sustainable policies and procedures.
- Exhibits in-depth knowledge of relevant laws and regulations, including the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P, and applicable state privacy laws.
- Performs ongoing compliance monitoring and testing of internal and third-party activities.
- Facilitates regulatory change management and risk assessment practices.
- Partners closely with Legal staff and Compliance peers.
- Oversees and effectively utilizes third-party compliance resources in connection with performing independent compliance testing.
- Develops, reviews, and monitors the timely completion of appropriate compliance training.
- Tracks issues to completion and ensures and validates that appropriate corrective action has been implemented within specified timeframes.
Requirements
- Bachelor's Degree is required.
- Five (5) years of relevant compliance experience working in the financial services industry, preferably in a regulated bank environment.
- Exceptional educational credentials may compensate for fewer years of work experience.
Nice-to-haves
- Advanced degree is a plus.
- Certified Regulatory Compliance Manager (CRCM) is a plus, but not required.
