Payment Services Associate
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About The Position
In this role, you will be responsible for operations support functions in the ACH and domestic wire operations departments. You will process domestic wire requests, create and perform maintenance on wire records within the wire system, update, verify, and maintain PIN number issuance to appropriate branch and department employees, process outgoing ACH files, ACH returns, and positive pay exceptions, complete reconciliation and exception processing procedures for internal and external accounts, respond to incoming branch and department inquiries, and perform other duties and projects as assigned. You will also demonstrate compliance with all bank regulations for assigned job functions and apply designated job responsibilities, keeping up to date on regulation changes. Additionally, you will follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training. You may be asked to coach, mentor, or train others and teach coursework as a subject matter expert.
