Payment Dispute Resolution Specialist, Carrier Services
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About The Position
Amazon is building the earth's best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon's global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team resolves payment issues related to daily freight movements into and out of our North American fulfillment network. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon's portfolio. We are looking to hire an Accounts Payable Dispute Resolution Specialist to support the growth of our expanding Amazon Transportation Services network. In this role, you will ensure timely and accurate resolution of payment disputes of our carrier partners while upholding Amazon's commitment to exceptional customer service. You will work independently and as part of a team to investigate payment discrepancies, reconcile payment-related disputes for our carriers, and contribute to payment-related process improvements. Success in this role requires strong problem-solving skills, attention to detail, effective communication, and the ability to deliver results in a fast-paced, ambiguous environment.
