Patient Service Specialist - Medical Front Office

Select Medical • Addison, TX

149d • $21 - $21

About The Position

Baylor Scott & White Institute for Rehabilitation is seeking a Patient Service Specialist (PSS) for their Addison, TX location. This position is PRN (as needed) and requires the candidate to float between multiple outpatient clinics in the areas of Addison, Farmers Branch, Carrollton, Coppell, Plano, and Richardson. The working hours will vary from Monday to Friday between 7 am and 7 pm, with a pay rate of $21.00 per hour.

Requirements

• HS diploma or GED is required.

Nice To Haves

• Customer service experience.
• Knowledge of insurance verification.
• Healthcare, medical, or dental office administration.

Responsibilities

• Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects towards patient responsibility at each visit.
• Scans and maintains medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all requests for information from patients, other departments, and physicians.
• Maintains office, orders supplies, and manages mail.
• Willingness to adjust schedule to center needs.
• Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees