Patient Care Coordinator HOT JOB

Southeast Alaska Regional Health Consortium • Klawock, AK

264d • $28 - $36

About The Position

Patient Care Coordinator manages and coordinates all aspects of a patient's care, working closely with the care team to ensure treatment plans are followed and the patient's needs are met. Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Requirements

• Associate's degree or 2 years of college preferably in social work, social services, healthcare administration, business administration, or related field OR 2 years of relevant professional experience may be exchanged for a degree or course work.
• A Bachelor's degree in a relevant field may be exchanged for all required experience.
• 2 years of healthcare, behavioral health, dental, or relevant administrative experience required.
• Internal candidates with at least 2 years of experience working in a front or back-office role may be considered for this role.
• Basic Life Support preferred.

Nice To Haves

• Knowledge of available services at SEARHC, other tribal health organizations in Alaska, and community.
• Knowledge of the clinical process and the ability to apply this knowledge in the working environment.
• Customer service principles.
• Safety and infection control principles.
• Skills in assessment, anticipation of needs, and data collection.
• Proficient in Microsoft Office Products including Word, Excel, and PowerPoint.
• Proficient in EHR systems.

Responsibilities

• Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.
• Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.
• Communicates regularly with patients and caregivers regarding Plan of Care (POC).
• Responsible for management and coordination of internal and external referrals.
• Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed.
• Performed patient outreach- either by telephone or text encouraging patients to schedule with care team.
• Supports care coordination within and outside of the SEARHC health system to ensure a consistent, effective, supportive system of care.
• Facilitates efficient clinic flow and utilization.
• Tracks and maintains case management and coordination data.
• Monitors normal patient progress and tracks outcomes using SEARHC standards of performance and care.
• Advocates for patient and patient caregivers at service-delivery level, empower patient decision-making and self-care, and addresses patient needs in a timely manner.
• Facilitates patient outreach utilizing patient health and quality data.
• Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.
• Identifies community resources, fosters partnerships, and utilizes resources effectively.
• 50% of the job will require referral management work, 25% performing patient outreach and 25% care team communication.
• Other duties as assigned.

Benefits

• Generous benefits including retirement.
• Paid time off.
• Paid parental leave.
• Health, dental, and vision benefits.
• Life insurance.
• Long and short-term disability.
• $2500 sign on bonus for qualified hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree