Patient Access Rep I - ED 430p - 3a 7on/7off

LifePoint Health • Gallatin, TN

401d

About The Position

The Patient Access Representative I is responsible for performing receptionist, registration, and clerical duties associated with direct and scheduled patient admissions in the Emergency Department. This role ensures that all necessary demographic, billing, and clinical information is accurately obtained and entered into the registration system in a timely manner. The position requires effective communication with patients, caregivers, and medical staff to facilitate the admission process and address any concerns.

Requirements

• High school diploma or equivalent - Required.
• Two years college or medical office specialist education - Preferred.
• 2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable - Required.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Must be able to function appropriately in a multi-task setting.
• General understanding of medical terminology and medical insurance.
• BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire, if not current upon hire.

Responsibilities

• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements.
• Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.
• Verifies precertification/authorization on file matches test/procedure/services being performed.
• Maintains an acceptable registration error rate & collections goal.

Benefits

• $5,000.00 Sign on Bonus Available

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED