About The Position

The Patient Access Clerk/Switchboard Operator performs work of moderate difficulty under the general supervision of the Admissions Supervisor. Responsible for greeting, instructing, directing, and scheduling patients and visitors. Serves as a liaison between the public, the medical staff and medical support staff. Considered a key Public Relations person. Responsible for answering all incoming calls, screening and transferring to proper departments. Pages personnel as needed. This individual will also perform multiple functions of Patient registration and is responsible for completing all duties as assigned.

Requirements

  • High School Diploma or GED equivalent or a combination of experience in lieu of a diploma is required.
  • Minimum of one (1) year experience in a Hospital, Clinic, and Doctor's office or with a Health Insurance carrier setting preferred.

Responsibilities

  • Greet, instruct, direct, and schedule patients and visitors.
  • Serve as a liaison between the public, medical staff, and medical support staff.
  • Answer all incoming calls, screen and transfer to proper departments.
  • Page personnel as needed.
  • Perform multiple functions of Patient registration.
  • Complete all duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

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