Part Time CLUB Customer Service Outfitter

Bass Pro Shops • Albuquerque, NM

398d

About The Position

The CLUB Customer Service Outfitter at Cabela's is responsible for delivering exceptional customer service while promoting the benefits of becoming a CLUB Member. This role involves executing account servicing, acquiring and activating new members, and ensuring compliance with operational programs. The Outfitter will also demonstrate products, maintain inventory accuracy, and provide a full CLUB Member experience.

Requirements

• High school diploma or equivalent experience.
• 0 to 2 years of experience in a customer service environment.
• Excellent organization skills and attention to details.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current members with a unique and exclusive experience.
• Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
• Demonstrates products to customers.
• Remains knowledgeable of advertised sales.
• Helps meet metric goals and objectives for self and store.
• Keeps CLUB inventory accurate and keeps the CLUB Booth clean and organized.
• Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
• Provides daily feedback and reports in a timely and accurate manner.
• Provides peer coaching, recognition, and support as a CLUB advocate and representative.
• Provides service to all areas of the store based on business need.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental insurance
• Vision insurance
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED