Part-Time Ambassador

The Ambassador role at Everlane is responsible for providing a positive and customer-focused experience in the store. As the face of the brand, Ambassadors must be passionate about the product and mission, and have exceptional communication skills. The job overview includes a list of responsibilities such as actively selling and styling products, educating customers about the brand, and maintaining a clean and organized store. Experience in retail, sales, or the service industry is required, and candidates must be available to work flexible hours including nights, weekends, and holidays.

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos
• Have a customer-first mindset when working with customers
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values
• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers
• COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.