Outreach & Engagement Specialist - Transportation

AECOM • Rocky Hill, CT

162d • $56,000 - $75,000 • Hybrid

About The Position

AECOM is seeking an Outreach & Engagement Specialist who will be based in Rocky Hill, CT. In this position, you will be a member of the Outreach and Engagement team on our CT _rides_ project, which manages the Connecticut Department of Transportation's statewide sustainable mobility program. This program aims to reduce traffic congestion and improve air quality by encouraging Connecticut residents to use sustainable and active transportation modes such as carpooling, public transportation, and bicycling. As a CT _rides_ Outreach & Engagement Specialist, you will be responsible for building and maintaining relationships with CT _rides_ partners within an assigned territory. You will assist these partners with the development and implementation of sustainable and active transportation programs that help reduce traffic congestion and improve air quality. You will work in a fast-paced team environment following a sales model with monthly performance metrics.

Requirements

• BA/BS or demonstrated equivalency of experience and/or education.
• Experience using Microsoft Office computer applications, including Excel, Word, and PowerPoint.
• Previous experience synthesizing information, summarizing critical insights, and communicating solutions both verbally and in writing.
• Valid US Driver's License is required for this position.

Nice To Haves

• Two years of relevant experience is preferred.
• Customer Relationship Management and community engagement experience is a plus.
• TDM (Transportation Demand Management), transportation/planning program experience helpful.

Responsibilities

• Perform a range of transportation demand management, marketing, outreach, and sales activities to influence individual travelers, commuters, and students to utilize non-drive-alone means of transportation.
• Conduct market research, develop prospecting strategies, build relationships, and identify new partnership opportunities.
• Develop, promote, and implement a range of worksite, school-based, and community programs to improve air quality and reduce traffic congestion.
• Benchmark and analyze growth in Travel Demand Management (TDM) services and employer programs monthly, quarterly, and annually.
• Analyze data from ridematching/tracking programs, geographic information systems, and associated databases.
• Provide Travel Demand Management (TDM) guidance to employers, educational, and community institutions.
• Assist with reporting on program progress for monthly/quarterly reports, including developing written summaries of activities underway.
• Participate in Statewide project events, which help to further the program's goals.
• Proactively offer telework solutions to employer-based partners and stakeholders.
• Provide consultations and needs analyses for employer organizations, business associations, civic associations, local government agencies, and others in the State.
• Establish, oversee, and coordinate sustainable transportation programs, including giving management training presentations for employer partners and stakeholders.
• Accurately document all sales and outreach activity within an assigned region using Salesforce.
• Monitor and analyze the effectiveness of the commute alternative programs in place in an assigned region, using established metrics.
• Demonstrate knowledge and understanding of various Travel Demand Management (TDM) strategies.
• Develop new and existing clients through cold calls, networking, and other means.

Benefits

• Medical, dental, vision, life, AD&D, disability benefits.
• Paid time off, leaves of absence.
• Voluntary benefits, perks.
• U.S. and global well-being programs.
• Employee assistance program.
• Business travel insurance.
• Service recognition awards.
• Retirement savings plan.
• Employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees