Operations Support - Windsor, CT

Pilot Air Freight
291d$19 - $23

About The Position

The Operations Support (Domestic) role is responsible for assisting the manager with daily planning and monitoring of the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations.

Requirements

  • Experience with freight forwarding or dispatch
  • Excellent computer and communication skills
  • Detail Oriented
  • Able to multitask in a high-paced environment
  • Strong verbal and technical written communication
  • Highly organized and detail-oriented
  • Proficient in Microsoft Office Suite
  • Able to type 35+ wpm minimum
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent time management
  • Ability to work under pressure
  • Technology Adaptability
  • Interpersonal Skills
  • Friendly and approachable personality

Responsibilities

  • Coordinate and process all return shipments on a daily basis
  • Review and work daily return report and POD on dock report
  • Organize the return area so that every shipment can be identified
  • Prioritize shipments for loading in order to maximize trailer capacity
  • Coordinate trailer drops and recoveries with Pilot Hub Operations
  • Liaise with relevant corporate personnel at all levels
  • Help with customer service issues as they arise
  • Work in the warehouse to unload, load and assist when needed
  • Other duties as requested

Benefits

  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
  • And more!
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