On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1356)

Target • Minnetonka, MN

302d • $17

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. As an On-Demand TM, you can work as much or as little as you like, with a schedule that varies depending on shift availability and store needs. This role is ideal for those looking for a personalized work schedule. You will not be included on the posted weekly schedule but will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members via our myTime mobile scheduling app. Regular attendance is necessary, and you are required to pick up and work shifts at least once every 4 weeks (minimum of four hours). If you do not respond to our communication attempts, your employment will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role.

Requirements

• Communicating effectively, including using positive language and being attentive to guests' needs.
• Capability to remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while multi-tasking.
• Ability to communicate on multiple frequency devices and operate handheld scanners.

Nice To Haves

• Experience in a customer service role.
• Ability to work both independently and with a team.
• Flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by authentically greeting all guests.
• Observe to quickly understand whether a guest needs assistance or wants to interact.
• Engage with guests in a genuine way, asking questions to better understand their specific needs.
• Be knowledgeable about the tools, products, and services available in the total store to solve issues for the guest.
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target.
• Scan and bag all guest items efficiently and accurately.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Make the guest aware of current and upcoming brand launches, store activities, and events.
• Know and speak to the benefits of Target Loyalty programs with every guest.
• Attempt every return and follow register prompts, partnering with immediate Leaders as needed.
• Partner with Leaders to de-escalate any negative situations and recover the guest shopping experience.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter-free work area.
• Support guest services such as order pick up, Drive-up Orders, and maintain a compliance culture.
• Support Cash Office processes as needed.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount.
• Short term and long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers