Office Manager & Reception

Clayton Properties Group-posted 8 months ago
$55,000 - $65,000/Yr
Full-time • Entry Level
Denver, CO
Hospitals
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The Office Manager & Reception role involves managing the front desk and serving as the corporate office manager. Key responsibilities include answering incoming telephone calls, managing office supplies and inventory, overseeing facility repairs and maintenance, welcoming visitors, and ensuring the front desk and lobby areas are presentable. The role also includes scheduling meeting rooms, sorting and distributing mail, maintaining organization in various office areas, and processing invoices. The position requires compliance with company policies and procedures.

  • Answers incoming telephone calls and forwards calls to appropriate team members or department.
  • Manages office and ensures office supplies and inventory are stocked.
  • Helps manage the facility for repairs and maintenance.
  • Answers questions about Oakwood and provides callers with address, directions, and other information.
  • Welcomes visitors, determines the nature of business, and announces visitors to appropriate team members.
  • Ensures lobby & front desk areas are in orderly condition and presentable to visitors.
  • Schedules and/or updates meeting room calendars.
  • Receives, sorts, and distributes mail, and prepares outgoing mail or courier services as requested.
  • Maintains organization in the Café, Galley, and mailroom/supply room.
  • Inventories, orders, and organizes supplies such as coffee, bottled water, office supplies, janitorial supplies, and lobby candy.
  • Takes care of Oakwood Bucks to ensure team members receive points earned.
  • Places flower orders on behalf of Oakwood for births, deaths, illnesses upon request.
  • Notifies associates of deliveries at the front desk.
  • Processes invoices to DocuWare for payment.
  • Works with the onsite chef to coordinate breakfast/lunches in his absences.
  • Super-files inventory for copier supplies and Toshiba monthly, or as needed.
  • Communicates with Toshiba on maintenance/service issues.
  • Performs other duties as needed.
  • Maintains compliance with all company policies and procedures.
  • Two plus years' previous experience managing a busy front desk / reception area in a corporate environment, or similar experience in a customer-facing role.
  • Requires a proactive, independent individual with strong customer service skills and high focus and attention to detail.
  • Knowledge of MS Office - Word, Excel, Microsoft Teams and Outlook.
  • Demonstrated confidentiality in previous work.
  • Good verbal and written communication skills, including ability to communicate with internal and external customers.
  • Familiarity with handling customer concerns, sometimes negative.
  • Ability to remain professional in all interactions.
  • Ability to work under pressure and meet deadlines while maintaining a positive attitude.
  • Ability to work independently and carry out assignments to completion.
  • Ability to engage in a multi-cultural environment.
  • Notary Public credentials preferred or willingness to get credentials immediately after hire.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards.
  • Ability to maintain regular, punctual in-person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
  • Must be able to lift and carry up to 25 pounds.
  • Must be able to talk, listen and speak clearly.
  • Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP.
  • Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave.
  • Home purchase discount.
  • Tuition Reimbursement.
  • Expected Salary: $55,000 - $65,000 Annual Salary with additional performance incentives in the form of quarterly bonus opportunity.
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