Office Coordinator

Proservice Hawaii • Wailuku, HI

272d • $18 - $26

About The Position

As the Office Coordinator, you will be the frontline connection between ProService Hawaii and our clients, worksite employees, and vendors. You'll ensure seamless customer interactions while maintaining operational excellence and supporting various administrative functions.

Requirements

• Proven expertise in customer service, with a strong focus on relationship building and delivering exceptional results.
• Administrative competence, including data entry, document processing, and scheduling across multiple departments.
• Ability to manage high call and case volumes while maintaining efficiency and accuracy.
• A passion for innovation, with a track record of improving processes to enhance operational effectiveness.

Nice To Haves

• Familiarity with HR-related tasks, such as onboarding, benefits administration, and compliance.

Responsibilities

• Provide exceptional service to walk-ins and manage administrative tasks, including processing new hire paperwork, benefits forms, unemployment documents, and more.
• Handle high volumes of incoming calls with efficiency, ensuring accurate routing and maintaining exceptional client satisfaction.
• Manage payroll distribution, including printing, shipping, and maintaining distribution expenses within budget.
• Oversee office management tasks, such as supply inventory, conference room scheduling, and vendor relationships.
• Lead the Front Office Team by training new hires, running team huddles, and implementing process improvements to enhance service delivery.

Benefits

• Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
• Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths, you'll have the tools and support to reach your full potential.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being.
• The pay range for this role is $18.00 - $26.00 per hour, depending on experience and qualifications.

What This Job Offers

• Industry: Administrative and Support Services