Office Associate

Complete Management Solutions (Cms-Fm)New York, NY
383d$45,760 - $47,840

About The Position

The Office Associate position at Complete Management Solutions (CMS) involves managing daily operations related to mailroom and print services. The role focuses on ensuring efficient handling of incoming and outgoing mail, coordinating print requests, and providing excellent customer service to support the organization's administrative functions.

Requirements

  • 3 years of experience in a mailroom environment.
  • 2 years of experience with document management systems.
  • 2 years of experience in print production.
  • 4 years of customer service experience.

Nice To Haves

  • Driver's License (Preferred)

Responsibilities

  • Sort, distribute, and process incoming mail and packages.
  • Prepare and send outgoing mail, including certified, express, and international.
  • Track and maintain records of incoming and outgoing shipments.
  • Coordinate with courier services and manage delivery schedules.
  • Manage print requests, ensuring accuracy and quality of printed materials.
  • Operate, maintain, and troubleshoot printers and copiers.
  • Handle bulk printing, scanning, and binding of documents as requested.
  • Ensure printed materials are delivered on time and meet client specifications.
  • Assist employees and clients with mailroom and print-related inquiries.
  • Provide support for special projects and respond to internal requests for shipping materials and supplies.
  • Maintain an inventory of office supplies, shipping materials, and printing supplies.
  • Order and restock supplies as necessary.
  • Ensure all mailroom and printing equipment is properly maintained and serviced.
  • Troubleshoot minor issues with mail and print equipment.
  • Assist with office tasks such as filing, scanning, and data entry as needed.
  • Maintain records and reports related to mail and print services.

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
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